Privacy policy
Next Wave Websites is a service of Next Wave Services ("we", "us"). This policy explains what we collect when you use nextwavewebsites.com, ask us to build a website, or buy a plan, and what we do with it.
What we collect
- What you tell us in the sign-up: your business name, what you do, your city or service area, your address if you give it, your current website, your services and prices, hours, the look you prefer, and any logo you upload.
- Your contact details: your name, email address and, if you give it, your phone number.
- Payment details: when you buy a plan, your card is entered into a form provided by Stripe. Stripe stores your card. We see only its brand, last four digits and expiry date, and we use the saved card for your plan's monthly or yearly charges.
- Technical information: your IP address and browser details, used to stop spam and abuse (rate limits and Cloudflare Turnstile), and basic server logs.
- Information already public: if you give us your current website, we read its public pages and images to build your new site.
How we use it
- To build your website preview and, if you buy a plan, to host, update and support it.
- To email you your sign-in code, tell you when your preview is ready, send receipts, and contact you about your website and account. If you give us your phone number, we may call or text you about your website. We don't send marketing texts.
- To charge your card for the plan you choose and to handle refunds.
- To keep the service secure and prevent fraud and spam.
We don't sell your personal information, and we don't share it for advertising.
Who helps us
We use a few providers to run the service. They handle your information only to provide their service to us:
- Cloudflare: hosting for this site and your website, file storage, email delivery and bot protection.
- Stripe: card payments.
- AI providers (such as Anthropic and Google): drafting your website from your answers and your current site, and making logo ideas from your business name, trade, city, style and colors.
We may also share information if the law requires it, or to protect our rights or someone's safety.
Cookies
This site doesn't use advertising or tracking cookies. Cloudflare Turnstile and Stripe's payment form may set cookies needed for security and fraud prevention.
How long we keep it
We keep your information while you're a customer and as long as we need it afterward for our records, taxes and legal obligations. If you sign up but don't buy, we keep your sign-up and preview for a reasonable time in case you come back. You can ask us to delete it anytime.
Your choices
You can ask us for a copy of your information, ask us to correct it, or ask us to delete it, by emailing mahalo@nextwaveservices.com. We'll answer within 30 days. Some information we have to keep, such as payment records.
Children
The service is for businesses. It isn't meant for anyone under 18, and we don't knowingly collect children's information.
Changes
If we change this policy, we'll update the date at the top. If a change is significant, we'll tell customers by email.
Contact us
Next Wave Services
301 S McDowell St, Suite 125-1412, Charlotte, NC 28204
mahalo@nextwaveservices.com · (888) 827-9638